Question 1

Spec. Basic Tariff

Accepted Answer

JAMES Basic tariff

Q: Spec. Basic Tariff

<h1 id="jamesbasictariff">JAMES Basic tariff</h1> The basic tariff is the main requirement for operating all JAMES emergency watches. The JAMES basic tariff includes: <ul> <li>all costs incurred for the Europe-wide roaming SIM card used by JAMES watches. This also includes the mobile network costs that arise when an SOS emergency call is triggered.</li> <li>Use of the JAMES app and the JAMES web portal.</li> <li>Reliable alerting of the alerting chain with up to 10 emergency contacts that can be stored.</li> <li>Location tracking and position requests for the watch.</li> <li>Premium support via our JAMES hotline.</li> </ul> You can find the current monthly or annual prices and costs for the basic tariff here: <a href="https://james.care/tarif/?currency=EUR">Tariffs – everything about the JAMES tariff and the additional tariffs – JAMES Shop</a>

The basic tariff is the main requirement for operating all JAMES emergency watches. The JAMES basic tariff includes:

all costs incurred for the Europe-wide roaming SIM card used by JAMES watches. This also includes the mobile network costs that arise when an SOS emergency call is triggered.
Use of the JAMES app and the JAMES web portal.
Reliable alerting of the alerting chain with up to 10 emergency contacts that can be stored.
Location tracking and position requests for the watch.
Premium support via our JAMES hotline.

You can find the current monthly or annual prices and costs for the basic tariff here: Tariffs – everything about the JAMES tariff and the additional tariffs – JAMES Shop

Question 2

Spec. Model G

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch Galaxy

User manual: JAMES Emergency Watch G manual

| Hardware | | | ---- | | Model | G6 (hardware: Samsung Galaxy Watch6) | | Dimensions / weight v44mm | 42.8 x 44.4 x 9.0 mm, 33.3 g | | Dimensions / weight v40mm | 40.4 x 38.4 x 9 mm, 28.7 g | | IP protection class | IP68 + 5 ATM / MIL-STD-810H | | Display | Super AMOLED, touchscreen | | Display v44mm | 1.5 inch, 480 x 480 px | | Display v40mm | 1.3 inch, 432 x 432 px | | Buttons | SOS button, “Back” button | | Case | Aluminum, sapphire glass | | Speaker, microphone | Yes | | Camera | Not available | | CPU chipset | Exynos W930, dual-core 1.4 GHz, Cortex-A55 | | Operating system | Wear OS | | Positioning | A - GPS + LBS + WIFI + Google Position Service | | GNSS systems | A-GPS, GLONASS, BEIDOU, GALILEO | | RAM + ROM | 2 GB + 16 GB | | Sensors | Heart rate, blood pressure, SpO2, temperature | | Operating temperature | -10°C to +60°C | | Strap | 20 mm silicone strap |

| Battery | | | ---- | | Battery / standby v44mm | Li-Ion 425 mAh / 40 h | | Battery / standby v40mm | Li-Ion 300 mAh / 24 h | | Charging | 10W wireless | | Charging time | 60 min |

| Network and SIM | | | ---- | | Wi-Fi / Bluetooth / NFC | 802.11 a/b/g/n 2.4 + 5 GHz / Bluetooth 5.3 / NFC supported | | **S

Question 3

JAMES Emergency Watch G Manual

Accepted Answer

JAMES Emergency Watch G

With support from Samsung, the popular safety functions of JAMES emergency watches are now also available on the Samsung Galaxy Watch6 and Watch7. Hardware specifications: coming soon…

How do I get started with the watch?

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and place the plug into a power outlet. Place the watch with the back side on the magnetic charging plate to start charging. Make sure that the watch is positioned correctly on the charging plate to ensure proper charging.

Switching on

Press the SOS emergency button on the watch until the display turns on. After a short start-up sequence (approx. 45 sec.), the time will appear.

Wake up

If the watch is not used for 30 seconds, it will switch to sleep mode and the screen will go blank. You can wake up the watch again by briefly pressing the control button.

Battery

The battery indicator is located on the left side of the screen. When the battery is at 15% capacity, a battery warning message appears on the watch and in the app / web portal. We recommend charging the watch every day. From flat to fully charged your watch takes about 1 hour.

How is the watch activated?

When purchasing the watch in the [JAMES

Question 4

Spec. Model R9

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch R9

User manual: JAMES Emergency Watch R9 manual

| Hardware | | | ---- | | Model | R9 | | Dimensions / weight | 46.71 x 46.71 x 15 mm / 50 g | | IP protection class | IP67 | | Display | AMOLED, Mipi, 1.43'', 360 x 360 pixels, touchscreen | | Buttons | One SOS button, one control button | | CPU chipset | Unisoc 8541E; Cortex A53*4, 1.3Ghz | | Watch OS | Android 9.0 | | Positioning | GPS + LBS + WIFI (2.4G 802.11b/g/n) + AGPS + Google Position Service | | RAM + ROM | 1GB + 8GB | | Sensors | Heart rate | | 3D accelerometer | DA217 | | Charging port | Round magnetic charging pad with 4 pins and fixed cable | | Operating temperature | -10°C to +60°C | | Strap | 20 mm silicone strap |

| Battery | | | ---- | | Battery | 670 mAh, rechargeable | | Battery type | Lithium polymer | | Charging voltage | 5V / 1A | | Standby / charging time | 2 days / 90 minutes |

| Network and SIM | | | ---- | | Frequency bands | GSM 900/1800mHz 3G WCDMA: B1, 8 4G LTE: B1, 3, 5, 8, 20, 28, 38, 39, 40, 41 | | SAR values (maximum) | GSM: 0.846 WCDMA: 1.335 LTE: 1.491 WLAN (2.4GHz): 0.191 Simultaneous maximum total: 1.682 | | SIM size | Nano | | Operator | TELE2 (Sweden with prefix +46) | | Roaming | Roaming in all EU networks |

| Packaging | | |

Question 5

Spec. Model R8

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch R8

User manual: JAMES Emergency Watch R8 manual

| Hardware | | | ---- | | Model | R8 | | Dimensions / weight | 43 x 43 x 12.8 mm / 45 g | | IP protection class | IP67 | | Display | 1.28 inch TFT, 240 x 240 px, touchscreen | | Button | One SOS / on / off button | | Speaker | 0916 stereo monomer | | CPU chipset | Unisoc SC8910FF | | Operating system | Thread X (RTOS) | | Positioning | GPS + LBS + WIFI + AGPS + Google Position Service | | GPS antenna | LDS external laser curved | | GPS chip | MTK3336 | | RAM + ROM | 32MB + 16MB | | Sensors | PAH8009: heart rate, blood pressure, SpO2, NST117: temperature | | 3D accelerometer | DA217 | | Charging port | Magnetic, 2-pin, with magnetic charging cable | | Operating temperature | -10°C to +60°C | | Strap | 18 mm silicone strap |

| Battery | | | ---- | | Battery | 3.8V / 650mAh, rechargeable | | Battery type | Lithium polymer | | Charging voltage | 5V / 1A | | Standby / charging time | 4 days, 90 minutes |

| Network and SIM | | | ---- | | Frequency bands | GSM: 900/1800mHz 4G LTE: B1, 3, 7, 8, 20, 38, 40 (with local SIM) | | SAR values | GSM 900: 0.566 W/kg (SAR 10g) GSM 1800: 0.355 W/kg (SAR 10g) LTE B1, 3, 7, 8, 20, 38, 40: 0.601 W/kg (SAR 10g) | | SIM size | Nano | | **Oper

Question 6

JAMES Emergency Watch R9 Manual

Accepted Answer

JAMES R9 Emergency Watch Manual

The R9 supports swiping on the touchscreen in addition to button navigation.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/4/1/ed41f948cb840800/r9uhrzeitfront_mp2a4h.png =194xauto) Hardware specifications: coming soon…

How do I get started with the watch?

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and place the plug into a power outlet. Place the watch with the back side on the magnetic charging plate to start charging. Make sure that the watch is positioned correctly on the charging plate to ensure proper charging.

Switching on

Press the control button on the watch until the display turns on. After a short start-up sequence, the time will appear.

Wake up

If the watch is not used for 20 seconds, it will switch to sleep mode and the screen will go blank. You can wake the watch again by briefly pressing the control button.

Battery

The battery indicator is located on the left side of the screen. When the battery is at 15% capacity, a battery warning message appears on the watch and in the app / web portal. Battery life is approx. 2 days. However, we recommend charging the watch every day. From flat to fully charged your watch takes about 2 hours.

How is the watch activated?

When purchasing the watch in the JAMES online shop

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