Question 1

JAMES Emergency Watch G Manual

Accepted Answer

JAMES Emergency Watch G

With support from Samsung, the popular safety functions of JAMES emergency watches are now also available on the Samsung Galaxy Watch6 and Watch7. Hardware specifications: coming soon…

How do I get started with the watch?

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and place the plug into a power outlet. Place the watch with the back side on the magnetic charging plate to start charging. Make sure that the watch is positioned correctly on the charging plate to ensure proper charging.

Switching on

Press the SOS emergency button on the watch until the display turns on. After a short start-up sequence (approx. 45 sec.), the time will appear.

Wake up

If the watch is not used for 30 seconds, it will switch to sleep mode and the screen will go blank. You can wake up the watch again by briefly pressing the control button.

Battery

The battery indicator is located on the left side of the screen. When the battery is at 15% capacity, a battery warning message appears on the watch and in the app / web portal. We recommend charging the watch every day. From flat to fully charged your watch takes about 1 hour.

How is the watch activated?

When purchasing the watch in the [JAMES

Question 2

JAMES Emergency Watch B8 Manual

Accepted Answer

Manual JAMES emergency watch B8

The emergency watch B8 offers, in addition to alert functions, several other everyday features.

Hardware specification: Spec.: Model B8

How does the initial setup of the watch work?

Charging

Please fully charge your watch before first use. Connect the charging cable to the power adapter and plug the power adapter into a wall socket. Attach the magnetic contacts of the charging cable to the charging contacts on the back of the watch so that the charging process begins.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/4/1/ed41f948cb840800/charging_1sseyjp.png =615xauto)

Switching on

Press the control button of the watch until the screen turns on. After a short startup process, the time will appear.

If the watch does not turn on, connect it to the charger and make sure that the magnetic contacts are correctly attached to the charging contacts on the back of the watch. Clean the charging contacts if necessary. If the battery is deeply discharged, it may take some time while charging before the watch switches on. If available, try another charging cable and power adapter. If the problem persists, contact support.

Troubleshooting: Watch not charging properly

If the watch shows 0% battery, only briefly turns on (e.g. showing the three white circle segments) and then switches off again, or does not charge, please try the following:

Clean the charging contacts on the back of t

Question 3

JAMES Smartphone App Manual

Accepted Answer

JAMES Smartphone App Manual

The JAMES smartphone app can be downloaded from the Apple App Store and Google Play Store. Here are the links:

JAMES app in the Google Play Store
JAMES app in the Apple App Store

With the JAMES emergency watch, your service users are safe “around the clock”. With the JAMES app and the JAMES web portal, family members and loved ones can use the full potential of the JAMES emergency watch. The JAMES app offers the following options:

Functions

Call the watch at any time
Send a text message to the watch
Receive audio messages from the watch
View the current watch status including warnings and alarms
Retrieve the current location at any time
View measured vital values
Manage reminders and appointments

Settings

Manage alert recipients
Show or hide screens displayed on the watch
Configure recurring vital measurements

Your login

You will receive your login details for the app by email after activating the JAMES emergency watch. The user name for the JAMES app and web portal is identical.

JAMES app

The JAMES app for relatives is available for Android and iOS. Use the links below to download it, or search for “JAMES APP” in the app stores.

JAMES app in the Google Play Store
JAMES app in the Apple App Store

JAMES web portal

As an alternative to the JAMES app, you can also open the JAMES web portal on your smartphone or laptop/PC at: http://portal.james.care

The header shows:

the name of the serv

Question 4

JAMES Emergency Watch R9 Manual

Accepted Answer

JAMES R9 Emergency Watch Manual

The R9 supports swiping on the touchscreen in addition to button navigation.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/4/1/ed41f948cb840800/r9uhrzeitfront_mp2a4h.png =194xauto) Hardware specifications: coming soon…

How can I get a replacement for a defective watch?

If your watch has a suspected hardware defect, contact JAMES Support and describe the problem. Support may first reset the watch or arrange a technical test, including a test call where relevant. If the defect is confirmed, a replacement can be provided free of charge in applicable warranty or goodwill cases.

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and place the plug into a power outlet. Place the watch with the back side on the magnetic charging plate to start charging. Make sure that the watch is positioned correctly on the charging plate to ensure proper charging. If charging is intermittent or unusually slow, check that the watch is positioned correctly and that the charging contacts are making proper contact. If the problem persists, contact Support for a technical inspection.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/4/1/ed41f948cb840800/r9uhrzeitfront_mp2a4h.png =194xauto) Press the control button on the watch until the display turns on. After a short start-up sequence, the time will appear.

Wake up

Question 5

Spec. Model B8

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch B8

User manual: JAMES Emergency Watch B8 manual

| Hardware | | | ---- | | Model | B8 | | Dimensions / weight | 55 x 31 x 14.8 mm / 42 g | | IP protection class | IP67 | | Display | 1.0 inch TFT, 128 x 64 pixels, no touchscreen | | Button | One SOS / on / off button with heart symbol | | CPU chipset | Unisoc W307, Cortex A53 1Ghz + GR5515 | | Operating system | RTOS Thread X | | Positioning | GPS + LBS + WIFI (2.4G 802.11b/g/n) + AGPS + Google Position Service | | GPS antenna | LDS external laser curved | | RAM + ROM | 24MB + 16MB | | Sensors | PAH8009: heart rate, blood pressure, SpO2, temperature | | 3D accelerometer | DA217 | | Charging port | Magnetic, 2-pin, with magnetic charging cable | | Operating temperature | -10°C to +60°C | | Strap | 18 mm silicone strap |

| Network and SIM | | | Frequency bands | GSM: 900/1800mHz 3G WCDMA: B1, 8 4G LTE: B1, 3, 5, 7, 8, 9, 19, 20, 28, 40, 41 | | SAR values in W/kg | GSM 900: 0.698 / 0.937, GSM 1800: 0.513 / 0.797 FDD B1: 0.534 / 0.735, FDD B5: 0.312 / 0.681 LTE B1: 0.441 / 0.630, B3: 0.284 / 0.401, B7: 0.160 / 0.323, B8

Question 6

JAMES Emergency Watch R8 Manual

Accepted Answer

JAMES R8 Emergency Watch Manual

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/4/1/ed41f948cb840800/r8frontblack_1rv0eai.png =107xauto)

The R8 supports swiping on the touchscreen in addition to button navigation. Hardware specification: coming soon…

How do I get started with the watch?

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and plug the adapter into a power outlet. Connect the magnetic contacts of the charging cable to the charging contacts on the back of the watch to start charging.

Switching on

Press and hold the watch’s control button until the display turns on. After a short start-up sequence, the time will appear.

Wake up

If the watch is not used for ten seconds, the display switches to sleep mode and the screen goes blank. You can wake the watch again by briefly pressing the control button.

Battery

The battery indicator is located in the bottom right-hand corner of the display. The icon shows the watch’s charge level. When the battery is at 15%, a battery warning message appears on the watch and in the app / web portal. Battery life is up to 3 to 4 days. However, we recommend charging the watch daily. A fast charging process takes about one hour.

How is the watch activated?

When purchasing the watch in the JAMES online shop (james.care

Frequently Read Articles

Browse All Categories