Question 1

JAMES Emergency Watch G Manual

Accepted Answer

JAMES Emergency Watch G

Q: Spec. Basic Tariff

<h1 id="jamesbasictariff">JAMES Basic tariff</h1> The basic tariff is the main requirement for operating all JAMES emergency watches. The JAMES basic tariff includes: <ul> <li>all costs incurred for the Europe-wide roaming SIM card used by JAMES watches. This also includes the mobile network costs that arise when an SOS emergency call is triggered.</li> <li>Use of the JAMES app and the JAMES web portal.</li> <li>Reliable alerting of the alerting chain with up to 10 emergency contacts that can be stored.</li> <li>Location tracking and position requests for the watch.</li> <li>Premium support via our JAMES hotline.</li> </ul> You can find the current monthly or annual prices and costs for the basic tariff here: <a href="https://james.care/tarif/?currency=EUR">Tariffs – everything about the JAMES tariff and the additional tariffs – JAMES Shop</a>

With support from Samsung, the popular safety functions of JAMES emergency watches are now also available on the Samsung Galaxy Watch6 and Watch7. Hardware specifications: coming soon…

How do I get started with the watch?

Charging

Please fully charge your watch before using it for the first time. To do this, connect the charging cable to the power plug and place the plug into a power outlet. Place the watch with the back side on the magnetic charging plate to start charging. Make sure that the watch is positioned correctly on the charging plate to ensure proper charging.

Switching on

Press the SOS emergency button on the watch until the display turns on. After a short start-up sequence (approx. 45 sec.), the time will appear.

Wake up

If the watch is not used for 30 seconds, it will switch to sleep mode and the screen will go blank. You can wake up the watch again by briefly pressing the control button.

Battery

The battery indicator is located on the left side of the screen. When the battery is at 15% capacity, a battery warning message appears on the watch and in the app / web portal. We recommend charging the watch every day. From flat to fully charged your watch takes about 1 hour.

How is the watch activated?

When purchasing the watch in the [JAMES

Question 2

Spec. Model R8

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch R8

User manual: JAMES Emergency Watch R8 manual

| Hardware | | | ---- | | Model | R8 | | Dimensions / weight | 43 x 43 x 12.8 mm / 45 g | | IP protection class | IP67 | | Display | 1.28 inch TFT, 240 x 240 px, touchscreen | | Button | One SOS / on / off button | | Speaker | 0916 stereo monomer | | CPU chipset | Unisoc SC8910FF | | Operating system | Thread X (RTOS) | | Positioning | GPS + LBS + WIFI + AGPS + Google Position Service | | GPS antenna | LDS external laser curved | | GPS chip | MTK3336 | | RAM + ROM | 32MB + 16MB | | Sensors | PAH8009: heart rate, blood pressure, SpO2, NST117: temperature | | 3D accelerometer | DA217 | | Charging port | Magnetic, 2-pin, with magnetic charging cable | | Operating temperature | -10°C to +60°C | | Strap | 18 mm silicone strap |

| Battery | | | ---- | | Battery | 3.8V / 650mAh, rechargeable | | Battery type | Lithium polymer | | Charging voltage | 5V / 1A | | Standby / charging time | 4 days, 90 minutes |

| Network and SIM | | | ---- | | Frequency bands | GSM: 900/1800mHz 4G LTE: B1, 3, 7, 8, 20, 38, 40 (with local SIM) | | SAR values | GSM 900: 0.566 W/kg (SAR 10g) GSM 1800: 0.355 W/kg (SAR 10g) LTE B1, 3, 7, 8, 20, 38, 40: 0.601 W/kg (SAR 10g) | | SIM size | Nano | | **Oper

Question 3

Spec. Model G

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch Galaxy

User manual: JAMES Emergency Watch G manual

| Hardware | | | ---- | | Model | G6 (hardware: Samsung Galaxy Watch6) | | Dimensions / weight v44mm | 42.8 x 44.4 x 9.0 mm, 33.3 g | | Dimensions / weight v40mm | 40.4 x 38.4 x 9 mm, 28.7 g | | IP protection class | IP68 + 5 ATM / MIL-STD-810H | | Display | Super AMOLED, touchscreen | | Display v44mm | 1.5 inch, 480 x 480 px | | Display v40mm | 1.3 inch, 432 x 432 px | | Buttons | SOS button, “Back” button | | Case | Aluminum, sapphire glass | | Speaker, microphone | Yes | | Camera | Not available | | CPU chipset | Exynos W930, dual-core 1.4 GHz, Cortex-A55 | | Operating system | Wear OS | | Positioning | A - GPS + LBS + WIFI + Google Position Service | | GNSS systems | A-GPS, GLONASS, BEIDOU, GALILEO | | RAM + ROM | 2 GB + 16 GB | | Sensors | Heart rate, blood pressure, SpO2, temperature | | Operating temperature | -10°C to +60°C | | Strap | 20 mm silicone strap |

| Battery | | | ---- | | Battery / standby v44mm | Li-Ion 425 mAh / 40 h | | Battery / standby v40mm | Li-Ion 300 mAh / 24 h | | Charging | 10W wireless | | Charging time | 60 min |

| Network and SIM | | | ---- | | Wi-Fi / Bluetooth / NFC | 802.11 a/b/g/n 2.4 + 5 GHz / Bluetooth 5.3 / NFC supported | | **S

Question 4

Spec. Basic Tariff

Accepted Answer

JAMES Basic tariff

The basic tariff is the main requirement for operating all JAMES emergency watches. The JAMES basic tariff includes:

all costs incurred for the Europe-wide roaming SIM card used by JAMES watches. This also includes the mobile network costs that arise when an SOS emergency call is triggered.
Use of the JAMES app and the JAMES web portal.
Reliable alerting of the alerting chain with up to 10 emergency contacts that can be stored.
Location tracking and position requests for the watch.
Premium support via our JAMES hotline.

You can find the current monthly or annual prices and costs for the basic tariff here: Tariffs – everything about the JAMES tariff and the additional tariffs – JAMES Shop

Question 5

Spec. Model R9

Accepted Answer

Hardware specifications and feature overview: JAMES Emergency Watch R9

User manual: JAMES Emergency Watch R9 manual

| Hardware | | | ---- | | Model | R9 | | Dimensions / weight | 46.71 x 46.71 x 15 mm / 50 g | | IP protection class | IP67 | | Display | AMOLED, Mipi, 1.43'', 360 x 360 pixels, touchscreen | | Buttons | One SOS button, one control button | | CPU chipset | Unisoc 8541E; Cortex A53*4, 1.3Ghz | | Watch OS | Android 9.0 | | Positioning | GPS + LBS + WIFI (2.4G 802.11b/g/n) + AGPS + Google Position Service | | RAM + ROM | 1GB + 8GB | | Sensors | Heart rate | | 3D accelerometer | DA217 | | Charging port | Round magnetic charging pad with 4 pins and fixed cable | | Operating temperature | -10°C to +60°C | | Strap | 20 mm silicone strap |

| Battery | | | ---- | | Battery | 670 mAh, rechargeable | | Battery type | Lithium polymer | | Charging voltage | 5V / 1A | | Standby / charging time | 2 days / 90 minutes |

| Network and SIM | | | ---- | | Frequency bands | GSM 900/1800mHz 3G WCDMA: B1, 8 4G LTE: B1, 3, 5, 8, 20, 28, 38, 39, 40, 41 | | SAR values (maximum) | GSM: 0.846 WCDMA: 1.335 LTE: 1.491 WLAN (2.4GHz): 0.191 Simultaneous maximum total: 1.682 | | SIM size | Nano | | Operator | TELE2 (Sweden with prefix +46) | | Roaming | Roaming in all EU networks |

| Packaging | | |

Question 6

JAMES Smartphone App Manual

Accepted Answer

JAMES Smartphone App Manual

The JAMES smartphone app can be downloaded from the Apple App Store and Google Play Store. Here are the links:

JAMES app in the Google Play Store
JAMES app in the Apple App Store

With the JAMES emergency watch, your service users are safe “around the clock”. With the JAMES app and the JAMES web portal, family members and loved ones can use the full potential of the JAMES emergency watch. The JAMES app offers the following options:

Functions

Call the watch at any time
Send a text message to the watch
Receive audio messages from the watch
View the current watch status including warnings and alarms
Retrieve the current location at any time
View measured vital values
Manage reminders and appointments

Settings

Manage alert recipients
Show or hide screens displayed on the watch
Configure recurring vital measurements

Your login

You will receive your login details for the app by email after activating the JAMES emergency watch. The user name for the JAMES app and web portal is identical.

JAMES app

The JAMES app for relatives is available for Android and iOS. Use the links below to download it, or search for “JAMES APP” in the app stores.

JAMES app in the Google Play Store
JAMES app in the Apple App Store

JAMES web portal

As an alternative to the JAMES app, you can also open the JAMES web portal on your smartphone or laptop/PC at: http://portal.james.care

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