FAQ: Accessories
You can order accessories for your JAMES emergency watch here: https://james.care/zubehoer/
Contents:
- How does the JAMES Locator work?
- Do I need an additional subscription for the JAMES Locator?
- How can the strap be replaced?
How does the JAMES Locator work?
The JAMES Locator supports accurate location tracking at home or in care facilities. The JAMES Locator has no effect on the watch’s network reception.
To install the JAMES Locator, simply plug the locator into a power outlet, register it in the JAMES web portal under “Indoor location”, done.
Do I need an additional subscription for the JAMES Locator?
No, you do not need an additional subscription for the JAMES Locator. This locator is only used for improved indoor location tracking. You can use it directly after purchase.
How can the strap be replaced?
The easiest way is to replace the strap using a spring bar tool (available at a low cost in online shops) or at a watchmaker. With the G series, you can change the strap easily by pressing the button on the back (at the start of the strap).
Updated on: 15/05/2026
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